12/11/2023 0 Comments Director of gaming three rivers casino![]() Collaborates with management team to develop pricing strategies, promotions, and packages to maximize revenue.Monitors guest feedback, reviews, and surveys to identify trends and areas for improvement.Maintains a strong focus on guest satisfaction and continuously seeks ways to enhance the overall guest experience.Monitors daily operations to identify area of improvement and implement corrective actions as necessary.Monitors and enforces operational policies, procedures and controls to ensure the safekeeping of assets, inventory and resources.Provides leadership, guidance, and support to department heads and Team Members, fostering a positive and productive work environment.Manages communications with Team Members in order to resolve personnel problems and discuss solutions.Completes Team Member training and implements personnel actions including evaluations and corrective actions. ![]() Directs and delegates work to management staff to ensure they are meeting standards, requirements and service levels.The Director of Hotel Operations is responsible for overseeing and managing all aspects of hotel operations to ensure the highest level of guest satisfaction while collaborating with department heads and Team Members to optimize efficiency, maintain quality standards, and drive revenue growth. ![]()
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